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Effective Use of Insights for Consultants

Best practices for consultants to leverage Insights for client success.

For consultants, MoreThanDigital Insights offers a powerful set of tools to increase value for their clients. By using the platform strategically throughout the different phases of a consulting engagement, consultants can uncover weaknesses, identify opportunities and formulate targeted strategies. Here's a guide to maximizing the platform's potential throughout the consulting lifecycle.

Before the Engagement: Preparatory Analysis

Objective: Use Insights to perform a preliminary analysis of the client's business, identifying areas of weakness and opportunity.

Action Steps:

  1. Initial Assessment: Prior to engagement, review the client's profile on Insights to understand their business landscape, pinpointing potential areas for improvement or growth.

  2. Strategic Discussion: Arrange a meeting with the client to discuss findings and align on objectives, ensuring the consulting work focuses on the most impactful areas.

During the Engagement: Deep Dive and Strategy Formulation

Objective: Leverage extensive reports and analytics to uncover underlying issues and interconnected challenges within the client's business.

Action Steps:

  1. Workshop Setup: Organize a foundational workshop with the client to establish a baseline for the engagement, utilizing the setup guide tailored for consultants or the standard company setup process.

  2. Engage the Organization: Create and distribute surveys among employees, involving managers in department-specific analyses. Consultants should guide the client in selecting the right individuals to involve, ensuring comprehensive input is collected.

  3. Report Generation and Analysis: After collecting inputs, use Insights to generate detailed reports, capable of identifying up to 300 potential issues or areas for improvement.

  4. Results Workshop: Conduct a workshop to review and discuss the findings with the client, prioritizing issues and opportunities for strategic focus.

Implementing Solutions: Project Tracking and Impact Analysis

Objective: Utilize the "Project" tab within Insights to monitor the implementation of strategies, analyzing their impact over time.

Action Steps:

  1. Project Initiation: Once a strategy is agreed upon, track the progress of implementation projects within Insights, detailing impacts, investments, and outcomes.

  2. Continuous Monitoring: Use the platform to monitor the evolving impacts of projects, facilitating transparent discussions with the client about progress and adjustments needed.

Long-Term Engagement: Yearly Re-Assessment

Objective: Establish a routine of annual reassessments to adapt strategies based on new data, industry trends, and the previous year's outcomes.

Action Steps:

  1. Annual Review: Schedule yearly assessments with the client to review performance, compare it against industry trends, and evaluate the impact of implemented projects.

  2. Strategic Planning: Based on the assessment, work with the client to set new priorities and adjust strategies, ensuring the business remains agile and responsive to changes in the market.

Building Trust and Long-Term Relationships

By systematically applying MoreThanDigital Insights throughout the consulting process, consultants can provide measurable value, foster long-term client relationships, and position themselves as indispensable strategic advisors. The platform's comprehensive analytics and reporting capabilities support data-driven decision-making, ensuring clients can navigate their business landscapes with confidence and clarity.

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