If you've forgotten your password or simply want to update it for security reasons, resetting your password on MoreThanDigital is a straightforward process. This support article will guide you through each step to ensure you can securely and quickly regain access to your account.
Step-by-Step Guide to Resetting Your Password
Step 1: Navigate to the Login Page
Access the Login Page: Start by visiting the login page of MoreThanDigital or platforms like Insights. You can reach this page by clicking the ‘Login’ button on the homepage or by entering the URL directly into your browser’s address bar.
Step 2: Locate the Password Reset Option
Find the Password Reset Button: On the login page, look for an option or link that says "Forgot Password?" or "Reset Password." This is typically located below the password entry field.
Step 3: Enter Your Email
Submit Your Email Address: Click on the password reset link, and you will be prompted to enter the email address associated with your MoreThanDigital account. Make sure to enter the email address you used when setting up your account.
Submit the Form: After entering your email, click on the submit button to proceed. This action will trigger the system to send an email to the address provided.
Step 4: Check Your Email
Open Your Inbox: Go to your email inbox and open the message from MoreThanDigital. If you do not see the email, check your spam or junk mail folder as it may have been filtered there.
Click the Reset Link: The email will contain a link to reset your password. Click on this link to be redirected to a password reset page.
Step 5: Create a New Password
Set Your New Password: On the reset page, you will be prompted to enter a new password. Choose a strong password that includes a mix of letters, numbers, and symbols to enhance security.
Confirm Your New Password: Re-enter your new password in the confirmation field to ensure there are no errors.
Step 6: Complete the Process
Submit Your New Password: Once you have entered and confirmed your new password, click on the submit button to finalize the reset process.
Confirmation: You should receive confirmation that your password has been successfully changed. You can now use your new password to log in to your account.
Additional Tips
Password Strength: When creating a new password, ensure it is strong and not easily guessable. Avoid common passwords and include a combination of uppercase letters, lowercase letters, numbers, and symbols.
Regular Updates: For security purposes, it’s a good idea to regularly update your password and avoid reusing passwords across different sites.
If you encounter any issues during the password reset process or if you do not receive the reset email, please contact our support team for assistance. We are here to help ensure you have uninterrupted access to your MoreThanDigital account.