At MoreThanDigital, we strive to provide high-quality services and ensure customer satisfaction. Our refund policy is designed to be fair while also protecting our business interests:
General Policy: Our refund policy adheres to our general terms and conditions. We encourage all customers to review these terms before making a purchase.
Memberships and MoreThanDigital Insights: For these products, refunds are typically not offered except in special circumstances. Any refund must be agreed upon in writing by MoreThanDigital.
Special Circumstances: We understand that exceptional situations may arise. In such cases, refund requests will be evaluated on a case-by-case basis.
Process: To request a refund, please contact our customer support team in writing, explaining the reason for your request.
Timeframe: Any refund requests should be made within a reasonable timeframe from the date of purchase.
For full details on our refund policies, including any recent updates, please refer to our platform's terms and conditions at our legal site: https://legal.morethandigital.org. We recommend reviewing these terms thoroughly before making any purchases.
